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To do this, click Start , type taskmgr in the Start Search box, and then click taskmgr. On the Processes tab, in the Image Name column, locate idriver. Create a new user account that has administrative rights. Then, use this new user account to install the game. Click Start , and then click Control Panel. Under User Accounts , click Add or remove user accounts.

Select the account type: Standard or Administrator. When you start Microsoft Windows, other software may start automatically together with the operating system. These programs and services can include antivirus software and system utilities that may interfere with the game. When you perform a clean startup, you prevent these programs from starting automatically.

You must be logged on as an administrator or as a member of the Administrators group to complete this procedure. If the computer is connected to a network, network policy settings may also prevent you from completing this procedure. For more information about how to perform a clean restart, click the following article number to view the article in the Microsoft Knowledge Base:.

To download and install the latest version of the. NET Framework. Due to this, support is often provided across all these platforms. The error mentioned above can occur while installing the game, and it comes with a rather simple solution. Toggle navigation Categories.

Jul 23, pm Tech Read The Rest at digistatement. Related News. If the issues you are having are not covered here please describe your problem in as much detail as possible when you click "Was this useful? Please include any error messages encountered if applicable. For guides on installing, updating or moving payroll please click here. However, if you see this message each time you start payroll, it would suggest your Windows user account does not have sufficient permissions to correctly apply the update.

This should elevate the user permissions. If you are still getting this message when starting the software it could be caused on a networked installation where the workstation PC s are not running the same version as the server. In most instances, this will be corrected by downloading and install the latest version on all workstation PCs.

If, after trying the above, you still see the message when starting payroll, it is likely you will need to refer to your IT support. They will need to log on to the PC as a Local or Domain administrator account and run the installation on your behalf. We would recommend, at this stage, they perform a full installation, the latest version of the software can be download here, www.

For network installations, ALL client PCs need to perform updates to make sure they are all running the same program version. Inconsistent versions across a networked setup will leave some users unable to access the software. If, when working through the installation wizard, you cannot select your mapped network drive this will be caused by Windows elevating the user permissions to allow the installation to work.

This works as follows:. Once the drive is mapped run the installation again and you should be able to select your mapped network drive. If this still fails to complete you may need to refer to your IT support to either run the update on your behalf or assign your PC user account sufficient permission to run the installer. When updating the software, if you install to the wrong location you will be asked to provide your licence details at start up and you will not see your data.

This is the location you need to install your update to. Take care when downloading that you select the correct option from the available downloads. If you are not sure, before downloading, check in the help menu of your software. This is caused by a conflict between the installer process and some other service running on your PC.

Try closing Outlook or any other email client , Lync or any other type of instant messaging service , Skype or any other VoiP software etc. Select safe mode or safe mode with networking. After your PC restarts, a list of options should appear. Once completed reboot your PC and let it start up normally.